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1. Who we are

Shopping without frontiers

Benvenuti was founded in 2004 and ever since it provides the latest fashion shoes and leather goods. For the love of fashion and design, Benvenuti connects the ultimate iconic brands, Italian designer, small fashion producers and consumers all over Europe. 

 

Every person in unique and so are we. Benvenuti is a Romanian brand that bring together the online and offline shopping experience; with over 50 shops across Romania and a wonderful online shop that reunites all the styles and tastes. 

If you haven’t yet found what suits you best, you were not looking the right way. Check our website and define your style!

 

Far to touch but only a click away from you and all your favourite items are delivered to your very door! Now that’s love, just imagine having all your favourites quickly sent to you!  

 

“Feel, love and live Benvenuti!”

 

2. Personal data we process

BENVENUTI is a personal data operator. We collect the following types of personal data from you:

·       First and Last Name

·       Phone number

·       E-mail

·       Invoice and payment details

 

3. Why do we need them?

We need your personal data to provide you with the following services:

 

Benvenuti.com orders

•First and Last Name - we need this data to deliver the ordered goods

• E-mail - we use it to confirm your order and to inform you about your order status

• Phone number - We will contact you if there are any problems with your products delivery

• Delivery address - we need this data to deliver the order

• Billing Address - we need this data to issue your invoice

 

Operations of Benvenuti.com website

• IP address - filtering and detecting internet attacks

• Benvenuti Account Information - Your information will be stored in our internal database to allow us to provide you a customized web experience

With your consent, we would  also like to process the following personal data:

 

For Newsletter benvenuti.com

• First and Last Name - We need this information to communicate personally with you.

• Email - we need this information to send you our newsletter.

 

Online behaviour

• Navigation history - We share this information with our partners described in the Cookie Policy so we can deliver customized offers. More information can be found in our Cookie Policy page at https://www.benvenuti.com/info/politics-help-cookies

 

4. What we do with them?

Your personal data is processed within Benvenuti company, located in Romania.

        Hosting and storing your data takes place at Benvenuti headquarters, located in Romania.
Your personal data for the navigation history is transmitted to our partners described in the cookie policy. 

 

5. How long  we keep your personal data?

For the newsletter, we will keep your personal information just as long as you want to receive our newsletter, the moment that you notify us that you don’t longer want it we will delete your data. After this, your personal data will be irreversibly destroyed.

For orders on Benvenuti.com your personal data, including those from financial/accounting documents or in the documents attached, will be kept for 10 years according to the provisions of Art. 38 of Annex 1 to Order no. 2634/2015 on financial and accounting documents issued by the Ministry of Public Finance and will not be accessed for any purpose other than the legal purpose which they are archived for. After 10 years this data will be destroyed.

 

6. What are your rights?

If you have any reason to believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request to view them, rectify it or request it to be deleted, request restriction of processing or oppose processing them, and you also have the right to data portability. To exercise these rights please contact us at [email protected]

If you would like to file a complaint about how we processed your personal data, contact our data protection officer at the following e-mail address [email protected] The Data Protection Officer will get back to you a.s.a.p. to resolve the issue.

You can also contact the National Supervisory Authority for Personal Data Processing at www.dataprotection.ro to file a complaint.