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1. Who we are

Benvenuti is a well-known Romanian brand that has been active on the market for more than 14 years and presently has 53 shops. The brand was born out of love for Italian shoes andespecially from the desire of beauty that determined a Romanian entrepreneur to develop a world-wide known brand.

After a few years of online sales in Romania and due to the many requests from the foreign markets, the company has decided to expand to United Kingdom with this e-shop. Benvenuti offers you all that you could ever wish for: wide range of products, maximum comfort and a premium quality. Within the company we have specialists that work to improve the quality and the comfort because our desire is to have happy and satisfied customers.

In our portfolio we have various brands such as: Benvenuti, Enzo Bertini, Calvin Klein, Frankie Morello, Premiata, Hogan, Polo Ralph Lauren, Napapijri, Gant, Trussardi Jeans, Pierre Cardin, DKNY, Wrangler, Steve Madden, Guess, Voile Blanche, Replay, Karl Lagerfeld, Pepe Jeans, Roberto Cavalli and UGG.

Most of the suppliers that work for Benvenuti are Italians, followed by Spanish, Portuguese and a few German suppliers. The selection of suppliers is made at the most prestigious shoe fairs in Europe like MICAM - Milano, Riva Schuh - Riva del Garda and The Gallery Dusseldorf.

The newest fashion trends are found in the Benvenuti collections, from an urban - casual style up to the most elegant and sophisticated one; here you can find shoes to match your taste. We are always close to our customers through social media on facebook/ instagram and also through our newsletters.

“Feel, love and live Benvenuti!”

 

2. Personal data we process

BENVENUTI is a personal data operator. We collect the following types of personal data from you:

  • First and Last Name

  • Phone number

  • E-mail

  • Invoice and payment details

 

3. Why do we need them?

We need your personal data to provide you with the following services:

 

Benvenuti.ro orders

•First and Last Name- we need this data to deliver the ordered products

• E-mail - we use it to confirm your order and to inform you about the status of your order

• Phone number - We will contact you if there are problems with your products delivery

• Delivery address - we need this data to deliver the ordered products

• Billing Address - We need this data to issue your invoice

 

Operation of Benvenuti.ro website

• IP address - filtering and detecting internet attacks

• Benvenuti Account Information - Your information will be stored in our internal database to allow our sellers and Benvenuti site to provide you with a personalized website  experience

With your consent, we would  also like to process the following personal data:

 

Newsletter benvenuti.ro

• First and Last Name - We need this information to communicate in a more personal way.

• Email - we need this information to send the newsletter.

 

Online behaviour

• Navigation history - We share this information with our partners described in the cookie policy so we can deliver customized offers. More information can be found on our cookies page at https://www.benvenuti.com/info/politics-help-cookies

 

4. What we do with them?

Your personal data is processed within the Benvenuti company located in Romania.

        Hosting and storing your data takes place at Benvenuti headquarters, located in Romania.
Your personal data for the navigation history is transmitted to our partners described in the cookie policy. Please refer to the description of these partners on this page.

 

5. How long  we keep your personal data?

For the newsletter, we will keep your personal information only during the life of the newsletter or until you notify us that you no longer wish to receive the newsletter. After this time, your personal data will be irreversibly destroyed.

For orders on Benvenuti.ro your personal data, including those contained in financial accounting documents or in documents attached to financial and accounting documents, will be kept for 10 years according to the provisions of Art. 38 of Annex 1 to Order no. 2634/2015 on financial and accounting documents issued by the Ministry of Public Finance and will not be accessed for any purpose other than the legal purpose for which they are archived. After 10 years this data will be destroyed.

 

6. What are your rights?

If you have any reason to believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request to view them, rectify it or request it to be deleted, request restriction of processing or oppose processing them, and you also have the right to data portability. To exercise these rights please contact us at dpo@benvenuti.ro

If you would like to file a complaint about how we processed your personal data, contact your data protection officer at the following e-mail address dpo@benvenuti.ro. The Data Protection Officer will contact you to resolve the issue.

You can also contact the National Supervisory Authority for Personal Data Processing at www.dataprotection.ro and file a complaint with them.